1. Download Live Support module
Download Live Support module for Joomla 1.7 here.
2. Install the module
Login into your Joomla administration panel and select
in the figure below. Click
and select
to install the module.
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Extensions Manager
from Extensions
menu - see Browse
button mod_livesupport.zip
file. Finally click Upload file & Install
button 3. Enable the module
In your Joomla administration panel select
in the figure below. Next click
to open module configuration panel.
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Module Manager
from Extensions
menu - see Live Support Chat
link 4. Login into your WebsiteChat.net account
Enter your WebsiteChat.net email address into field
and password into field
. Next click
.
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Login
button 5. Configure the module
Select your Chat Button in left panel - see
in the figure below. Next configure it's
make it
and select page assignment
. Optionally you can select
.
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Position
Published
Hide
Title radio button. Finally click Save & Close
button 6. Test Live Chat session
Make sure WebsiteChat.net chat application is running and verify there is a green icon
in your taskbar which indicates the application is connected. Open your Joomla site in a web browser and click live chat button to start a chat session.
7. Enable Visitors Tracking (Optional)
7.1. Obtain Visitors Tracking JavaScript code
Login into WebsiteChat.net customer panel and select
to open
, it's address (domain part only)
and if you are using more than one domain name for your website add them to the filed
. Click
to generate Visitors Tracking JavaScript code and copy it
into the clipboard.
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Visitors Tracking
tab. Click Settings
button Visitors Tracking
window. Enter your site name Update
button 7.2. Edit your template file
Login back into Joomla administrator panel and go to
to open
. Switch to
and click on the link
for the template you site is currently using. Next select
to edit your template file.
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Extensions
menu Template Manager
Templates
tab Edit main page template
link 7.3. Paste Visitors Tracking JavaScript code
Scroll down to the very bottom
of template file and paste
Visitors Tracking JavaScript code just before </body> tag. Click
.
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Save
button
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